Shipping and Delivery

STANDARD DELIVERY

Mediscrubs uses Australia Post for all our shipping requirements

Australia Post delivery network covers most addresses in Australia, but not every service is available in every area. Check the Australian Postal Corporation website for a full breakdown of which services you can use via Australia post, and where.

See sending parcels within Australia: https://auspost.com.au/sending/send-within-Australia

All shipping has a tracking number for security

See track an item: https://auspost.com.au/mypost/track/#/search

For more information on shipping guidelines within Australia, please visit the Australian Postal Corporation website: https://auspost.com.au

1. Australia Post can only provide estimated delivery times between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, calculate postage and delivery times or check their Domestic Shipping guide.

Express Post is Available

If you place an express order before 2pm AEST (Monday to Friday), your order will be dispatched from our warehouse the same day (providing items are in-stock at time of order). If your order is placed after 2pm AEST (Monday to Friday) or on a Saturday or Sunday, it will be processed and dispatched the next business day. Normal delivery times are in accordance with Australia Post delivery standards.

For full details regarding standard parcel post, express post and next day or same day delivery within Australia see: https://auspost.com.au/sending/send-within-australia

Express postal delivery within Australia can be provided upon request, and Australia Post offer an Express Post guarantee for domestic shipping.

See express post guarantee: https://auspost.com.au/business/shipping/domestic-shipping/express-post/express-post-guarantee

Should you require express shipping please check current parcel delivery standards as set out on the Australian Postal Corporation website. https://auspost.com.au/sending/send-within-australia

In-stock Orders shipped within 48 hours

All Mediscrubs orders taken before 2.00pm weekdays (AEST) between Monday and Friday, and within our normal operating hours will go out for dispatch the same day (providing items are in-stock at time of order). However, this time may be extended beyond 48 hours when ordering has taken place during holiday breaks, public holidays, or for orders made over weekend periods. Normal delivery times are in accordance with Australia Post delivery standards.

For full details regarding standard parcel post, express post and next day or same day delivery within Australia see: https://auspost.com.au/sending/send-within-australia

Custom made to order

All Mediscrubs orders that are custom made will take between 4-6 weeks for delivery, dependant upon stock, order quantities and additional embroidery options.

CUSTOM ORDERS – Your custom made items are ordered immediately, in which time we will contact you via email with an estimated arrival time (this time frame is usually between 4 to 6 weeks).

EMBROIDERED ITEMS – Embroidery may take up to 3 to 7 days before items can be shipped. Exceptions can be made under special pre-agreed circumstances.

For urgent made to order purchases, that are required sooner, please contact us directly on 0755 376 443 to discuss your specific circumstances.