What we’re doing to improve our service for customers
We’re looking forward to the Gold Coast 2018 Commonwealth Games from 4 to 15 April, though the event will come with challenges. These include road closures, security checkpoints, increased traffic and access difficulties in event areas, which will affect our delivery drivers. In order to minimise disruptions, we’re amending our operations, but we cannot guarantee our usual 24-hour delivery service between the 4th to 15th April 2018.
We will be continually reviewing our pick-up and delivery schedules, all the while working with Australia Post to work around traffic congestion where possible. We’ll be doing everything we can to maintain our best service to you. However, we ask that you still expect some delays on deliveries during these dates. We suggest that it is best for you to plan your orders around these changes.